Econet Customer Service Week

Creative Director

Nancy Murashiranwa

I am a Creative Director with an innate passion for purpose-driven work and spaces that fuel my creative mojo. For me, marketing isn’t just a job, it’s a chance to build something that moves people. I bring full commitment to every campaign, from the first spark of an idea to the final execution. There’s nothing more fulfilling than watching a concept take shape and resonate in the real world.

With over a decade of hands-on experience in a leading advertising agency, I’ve led and developed end-to-end campaigns across multiple sectors, always with energy, strategic thinking, and heart. Backed by the right education and a strong professional grounding, I bring not only creativity but clarity, discipline, and a drive to deliver work that connects.

What sets me apart is my ability to turn insight into impact, to craft work that’s not only beautiful but purposeful. I’m here to create ideas that don’t just look good on paper, but actually make a difference.

Chief Technology Officer

Willard Muzaeni

Willard is a seasoned technology executive known for his unwavering commitment to delivering exceptional customer experiences. With a relentless drive for excellence, he excels in assembling and leading high-impact, global teams. Willard boasts a remarkable track record of spearheading innovation in dynamic industries, including Fintech, Telecom, Marketing and Advertising, as well as developing cutting-edge platforms and systems. His passion lies in pushing the boundaries of technology to drive business success and elevate user satisfaction.

Chief Strategy Officer

Thandiwe Nyakunu

Through the orchestration of effective strategic marketing campaigns, Thandie has proven to be passionate about shaping strategy and interpreting market shifts. Renowned for effectiveness and armed with a superb customer-centered approach, she is responsible for the strategic development of clients across all brands. Thandie is a committed Chartered Marketer with over 10 years of experience in delivering marketing campaigns that make an impact.

Managing Director

Charles Mutemera

Having joined Dicomm as the Agency Head in 2008, Charles is a Corporate Executive with solid track record of helping brands gain massive adoption especially in tough economic environments with limited financial resources.

He holds an MBA (University of Zimbabwe), Bachelor of Business Admin (BBA) Marketing Degree, IMM Marketing Diploma (RSA), Strategic Business Management Post Grad Diploma (Sweden) and Banking Diploma (AIBZ).

Charles is a tenacious and passionate individual, driven to achieve all goals set before him.

Financial Accountant

Portia Muchemwa

Portia “the Number Cruncher” holds a Bachelor of Commerce in Accounting from University of KwaZulu Natal. She is a self-motivated, detail oriented individual with audit experience who has risen within the ranks to become an Accounting professional of note since joining Dicomm McCann in 2014.

Head of Client Services

Rutendo Rukara

A holder of a BA Honours in Strategic Communication from the University of Johannesburg, Rutendo is a very passionate & enthusiastic individual, always hands on and ready to get some work done at any given time. Being an executor behind many of the brands.

Head Digital Strategist

Anesu Sakutukwa

An enthusiastic digital strategist with experience working with international brands in South Africa and Zimbabwe. Holder of a double major undergraduate degree in Business Administration and Economics (NMMU) as well as an Honours degree in Strategic Brand Management from VEGA School of Brand Leadership.

Administrator

Albert Jani

His areas of expertise include Traffic, IT, Procurement and Systems Development. He is a highly experienced manager with years of exposure in different roles and industries. Albert is at the heart of the Agency Systems.

Founding Member- Non-Executive Director

Herbert K. Marowa

The story of Herbert at the Dicomm Group began when he joined the business at its infancy stage responsible for financial issues. He worked as the Finance Director until 2002 when he assumed the Group Chief Operating role. Within that role, he was responsible for all the Zimbabwe operations and later moved to South Africa in 2006 to run Dicomm Grey SA.

Apart from his acumen for numbers, Herbert’s ability to identify and develop talent across the entire business is unparalleled. Coupled with his passion for brand building, Dicomm was able to develop some of the best ever campaigns to come out of Zimbabwe as he ran the ad operations including the “It’s bhoo neChibuku” for Delta Beverages, “Through ups and downs, you’ve got a friend” for Buddie and “Kukohwa donje kukohwa mari” for COTTCO amongst many others.

Herbert is currently a Non-executive Director for the Dicomm Group who is still very much involved in making sure that the business is financially healthy and well taken care of.

Group Founder & Chairman

Enoch M. Hwande

Enoch is the founder of multiple businesses in Africa and the United States where he presently resides. His business portfolio includes operations in brand building and brand protection & software engineering. He founded his first business, Dicomm in 1990. Dicomm is an abbreviation for Direct Communications and it is the first black owned Ad Agency in the history of Zimbabwe. In 1998 Enoch founded Dicomm Botswana and in 2000, Dicomm Grey South Africa, he then moved to the US in 2004.

To date, Dicomm McCann and TotalMedia UM are two leading advertising operations in Zimbabwe, offering their services across multiple African countries. In the US Enoch also founded an Intelligence-as-a-Service business AllVirtuous. Inc, a platform that collects brand protection data from more than 50 cities around the world. On the Adtech side, he founded Dynaton LLC, an AdExchange platform.

Enoch has in the past sat on Grey Worldwide Africa’s board from 2000-2005 where he had to oversee work for various clients with operations across Africa, Europe and Asia Pacific. His entrepreneurship has resulted in him being inducted into the prestigious 500 Start-up, a programme designed for start-ups by Silicon Valley (US) investors.