At Dicomm McCann, we don’t just build digital experiences, we ignite them. When EcoSure came to us, they had a mission: make insurance simpler, smarter, and more human; all this on their website. We knew we were stepping into a storm of strategy, innovation, and caffeine.
EcoSure wasn’t content being just another insurance brand. They wanted to connect, streamline, and serve, especially for users far beyond their immediate borders. We loved their ambition. But behind the scenes, their website experience didn’t reflect that promise…yet.
It started with a bang; a brainstorm session that turned into a whiteboard battlefield. Ideas clashed, concepts collided, and prototypes emerged like phoenixes from the ashes. We lived on midnight coffee runs. Someone may have napped under the UX whiteboard. But the adrenaline of knowing we were creating something meaningful kept us going.
We untangled clunky processes into a streamlined online registration so effortless, it felt like signing up for a playlist, not a policy. The biggest “aha!” moment? Bringing EcoSure to WhatsApp. That’s where their customers already were, so why make them leave? With WhatsApp Integration, we put insurance right into everyday conversations.
And for those supporting loved ones back home, we didn’t forget them: we crafted Diaspora-Focused Services that made distance irrelevant. When the new EcoSure site finally launched, we celebrated. Loudly. Emails exploded with emojis. Screenshots flew. It wasn’t just a launch, it was a transformation.
Insurance? Now it speaks the customer’s language. It lives on your phone, computer or whatever gadget you use to access the website. And it understands that your life doesn’t fit into a form box.
This wasn’t just a website revamp. It was a revolution. Want to see it for yourself? Click here: www.ecosure.co.zw.
